{"id":8161,"date":"2025-02-05T12:14:20","date_gmt":"2025-02-05T11:14:20","guid":{"rendered":"https:\/\/blog.structuralia.com\/?p=8161"},"modified":"2026-03-27T13:46:02","modified_gmt":"2026-03-27T12:46:02","slug":"por-que-recursos-humanos-deberia-ser-como-netflix","status":"publish","type":"post","link":"https:\/\/blog.structuralia.com\/en\/por-que-recursos-humanos-deberia-ser-como-netflix","title":{"rendered":"Why Should Human Resources Be Like Netflix?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_84 counter-hierarchy ez-toc-counter ez-toc-white ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\"><\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Contents\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/blog.structuralia.com\/en\/por-que-recursos-humanos-deberia-ser-como-netflix\/#Las_tres_certezas_sobre_el_futuro_del_trabajo_que_impactan_de_lleno_en_el_presente_de_los_recursos_humanos\" >The Three Certainties About the Future of Work That Have a Direct Impact on the Present State of Human Resources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/blog.structuralia.com\/en\/por-que-recursos-humanos-deberia-ser-como-netflix\/#%C2%BFQue_impide_a_las_empresas_y_profesionales_de_Recursos_Humanos_adoptar_propuestas_innovadoras\" >What prevents companies and human resources professionals from adopting innovative proposals?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/blog.structuralia.com\/en\/por-que-recursos-humanos-deberia-ser-como-netflix\/#Netflix_una_referencia_de_modelo_para_Recursos_Humanos\" >Netflix, a Model for Human Resources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/blog.structuralia.com\/en\/por-que-recursos-humanos-deberia-ser-como-netflix\/#Gestion_y_desarrollo_progresivo_del_personal_desde_Recursos_Humanos\" >Staff Management and Continuous Development by Human Resources<\/a><\/li><\/ul><\/nav><\/div>\n\n<figure class=\"wp-block-image aligncenter\"><a href=\"https:\/\/pharos.structuralia.com\/\"><img fetchpriority=\"high\" decoding=\"async\" width=\"570\" height=\"120\" src=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Nuevo-Banner-Pequeno-Pharos2024.jpg\" alt=\"pharos cta recomendacion cursos\" class=\"wp-image-8185\" srcset=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Nuevo-Banner-Pequeno-Pharos2024.jpg 570w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Nuevo-Banner-Pequeno-Pharos2024-300x63.jpg 300w\" sizes=\"(max-width: 570px) 100vw, 570px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><a href=\"https:\/\/www.youtube.com\/watch?v=erScSJF5jX8\"><img decoding=\"async\" width=\"1152\" height=\"300\" src=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1.jpg\" alt=\"Colegas de oficina sentados en una mesa\" class=\"wp-image-8230\" srcset=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1.jpg 1152w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1-300x78.jpg 300w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1-1024x267.jpg 1024w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1-768x200.jpg 768w\" sizes=\"(max-width: 1152px) 100vw, 1152px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" width=\"834\" height=\"720\" src=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Entorno-Vuca-1-1.webp\" alt=\"matriz VUCA Recursos Humanos\" class=\"wp-image-8231\" srcset=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Entorno-Vuca-1-1.webp 834w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Entorno-Vuca-1-1-300x259.webp 300w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Entorno-Vuca-1-1-768x663.webp 768w\" sizes=\"(max-width: 834px) 100vw, 834px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image aligncenter\"><img decoding=\"async\" width=\"1152\" height=\"300\" src=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1.jpg\" alt=\"Colegas de oficina sentados en una mesa\" class=\"wp-image-8230\" srcset=\"https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1.jpg 1152w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1-300x78.jpg 300w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1-1024x267.jpg 1024w, https:\/\/blog.structuralia.com\/wp-content\/uploads\/2025\/01\/Banner-Nerflix-RecursosHumanos-1-768x200.jpg 768w\" sizes=\"(max-width: 1152px) 100vw, 1152px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Human Resources has the ability to lead the development of its professionals and serves as a partner in the<strong> technological advancements at companies such as Netflix.<\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\">Human Resources is at the heart of corporate development and transformation; its core lies in people, and it is the duty of HR professionals to both adapt and innovate within companies to meet the needs of today\u2019s employees.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">How can technology affect the processes of <strong>attraction<\/strong>, <strong>selection<\/strong>, <strong>withholding<\/strong> and other crucial activities (training plans) carried out by human resources professionals? This is one of the biggest challenges companies face in managing their resources effectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This question was addressed at one of the most recent events organized by <a href=\"https:\/\/blog.structuralia.com\/en\/pharos-formacion-continua-empresas-master-universidad\/\" target=\"_blank\" rel=\"noreferrer noopener\">PHAROS<\/a>: <em><strong>\u00abWhy Should Human Resources Be Like Netflix? Key Pillars of Human Resources for Optimal Business Performance\u00bb<\/strong> <\/em>developed by the expert <strong>Pilar Ll\u00e1cer Centeno <\/strong>who has more than 20 years of experience in human resources and corporate culture, in addition to working as a strategic consultant in the fields of education, employment, digital transformation, and sustainability.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The expert emphatically pointed out that, at present, technology generates mistrust and reluctance within companies; however, it is an ally that human resources can rely on and integrate into their systems and activities, putting it to work to foster the organization\u2019s growth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The session featured three key moments, which are described in greater detail below:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Las_tres_certezas_sobre_el_futuro_del_trabajo_que_impactan_de_lleno_en_el_presente_de_los_recursos_humanos\"><\/span>The Three Certainties About the Future of Work That Have a Direct Impact on the Present State of Human Resources<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>First certainty:<\/strong> Human Resources has a negative attitude toward technology, as Pilar has observed throughout her extensive experience. However, ignoring its existence or the benefits it provides means cutting oneself off from reality. It is increasingly essential to adopt a mindset and <a href=\"https:\/\/www.telefonica.com\/es\/sala-comunicacion\/blog\/las-habilidades-digitales-mas-demandadas-en-el-mercado-laboral\/\" target=\"_blank\" rel=\"noreferrer noopener\">digital literacy<\/a> that enable companies to innovate, reinvent themselves, and implement modern human resources practices.<\/li>\n\n\n\n<li><strong>Second certainty<\/strong>: the difficulty of implementing the <a href=\"https:\/\/www.laboral-social.com\/teletrabajo-si-o-no-deshojando-teletrabajo.html\" target=\"_blank\" rel=\"noreferrer noopener\">telework<\/a> in its entirety. It depends heavily on the specific sector to which each company belongs; although there is a strong trend toward adopting this work model in companies, the truth is that Human Resources cannot guarantee its applicability in all cases. For example, organizations focused on industrial sectors (engineering, construction, energy, infrastructure) where professionals must be physically present on-site. Even so, a revealing finding is that the unforeseen circumstances caused by the COVID-19 pandemic and the implementation of remote work resulted in employees being just as productive\u2014or even more so\u2014than when they were physically present at their workplaces. Human Resources managers have learned from this experience, and it is now a tool they can use to offer greater value in the processes of recruitment, onboarding, and people management within companies.<\/li>\n\n\n\n<li><strong>Third certainty: <\/strong>To learn more about this topic, we invite you to watch the full recording of the webinar.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%C2%BFQue_impide_a_las_empresas_y_profesionales_de_Recursos_Humanos_adoptar_propuestas_innovadoras\"><\/span>What prevents companies and human resources professionals from adopting innovative proposals?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Two major effects may result from the three certainties outlined above, thereby driving innovation within companies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>VUCA Environment:<\/strong> For human resources managers, the speed at which changes are occurring in the industry as a result of technology is certainly undeniable. This is when the <a href=\"https:\/\/visualms.com\/blog\/toma-de-decisiones-en-entorno-vuca\" target=\"_blank\" rel=\"noreferrer noopener\">VUCA environment<\/a> This becomes more apparent in potentially ambiguous or uncertain situations. The implementation of technology within any company may be influenced by the diversity of professionals on its staff, especially when the workforce includes people from different generations. A practical example: some professionals benefit from and take advantage of measures such as remote work, while others do not have this option because they perform different types of work.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Three speeds:<\/strong> The reality of each company and its evolution are shaped by the specific circumstances it faces at any given time. Large companies are best positioned to undertake significant changes, as they have the financial resources and solid structures to implement improvements or changes more quickly. In contrast, small and medium-sized enterprises must prioritize the development, management, and optimization of human resources through careful, measured steps.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Netflix_una_referencia_de_modelo_para_Recursos_Humanos\"><\/span>Netflix, a Model for Human Resources<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the words of Pilar Ll\u00e1cer: <em>\u00abN<\/em><em>\u00bbNetflix is a perfect example of what human resources departments should be like\u2014they should have a thorough understanding of their workforce so they can offer personalized value propositions tailored to each employee's needs.\".<\/em> Based on his experience and philosophy, he identifies four key factors for implementing changes in Human Resources that can be replicated using this content platform:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Anticipating future developments: It is up to Human Resources to manage the talent within its team while taking into account the business\u2019s strategic direction in order to adapt to market needs. It is responsible for helping employees acquire digital skills through <strong>ongoing comprehensive training services<\/strong> To meet the industry's demands, this provides employees with opportunities for professional growth and internal promotions.<br>&nbsp;&nbsp;<\/li>\n\n\n\n<li>Knowing how to make an impact and exert influence: the leadership and influence needed to guide the company\u2019s talent toward a common goal. Skills such as creativity and originality in communication thus become two crucial factors in achieving the desired objectives.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Gestion_y_desarrollo_progresivo_del_personal_desde_Recursos_Humanos\"><\/span>Staff Management and Continuous Development by Human Resources<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The need to implement business transformations is a fact, and that is where human resources professionals play a key role within the organization. It is their responsibility to ensure optimal employee performance, to serve as leaders, and to contribute to the company\u2019s growth. Part of this involves ensuring that employees have the right tools to acquire highly specialized skills in the industry, enabling them to develop the capabilities needed to take on large-scale projects and gain access to better career opportunities within the company itself.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/pharos.structuralia.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">PHAROS<\/a>, the<em> lifelong learning service<\/em> Sructuralia offers human resources and training managers a comprehensive continuing education service for their staff through a catalog of more than <strong>900 courses<\/strong> highly specialized, offering the opportunity to seek personalized advice from more than 550 experts, and where more than 110,000 professionals are already training every day. What are you waiting for? Find out more!<a href=\"https:\/\/pharos.structuralia.com\/\"><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fill in your information to access the full replay of the event: \u00abWhy Should Human Resources Be Like Netflix?\u00bb<\/p>","protected":false},"excerpt":{"rendered":"<p>Recursos Humanos tiene la capacidad de liderar el desarrollo de sus profesionales y son aliados en la evoluci\u00f3n tecnol\u00f3gica de empresas como Netflix.<\/p>","protected":false},"author":9,"featured_media":5539,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_ayudawp_aiss_exclude":false,"_ayudawp_aiss_summary":"","_ayudawp_aiss_summary_provider":"","_ayudawp_aiss_summary_hash":"","footnotes":""},"categories":[268],"tags":[],"class_list":["post-8161","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ambito-laboral"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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